Course Title: EQ for the Telecommunicator
Where: Bergen County Law and Public Safety Institute
When: April 5, 2022
Time: 8:00 a.m. to 5:00 p.m.
Due to their unique position, telecommunicators are inundated with constant stress, often without an effective way to release it. The accumulation of stress can lead to burn-out, apathy, increased sick-time or at its peak the on-set of PTSD. The question is how to provide a coping strategy for the tele-communicator to effectively negate the effects of stress? The answer is with Emotional Intelligence.
The practice of Emotional Intelligence through the process of mindfulness provides the tele-communicator with strategies to deal with chronic stress accumulation. Mindfulness is the practical application of self-awareness, self-management, and social awareness; in short, developing mindfulness means developing emotional intelligence.
This engaging workshop provides the tele-communicator with strategies to combat stress, reduce burn-out, re-ignite their "why" and increase their emotional intelligence competencies.